Step 1: Proceed to checkout and enter your personal details and shipping method.

Step 2: Continue to the payment page and click ”Apply Discount Code”.

Step 3: Enter your discount code and click ”Apply Discount”. Make sure there are no spaces before or after the code and that capital letters are entered correctly.

If your order meets the conditions of the discount code, the discount will be applied automatically. Please no

The import of standard incandescent light bulbs into the European Union has been restricted since 1 September 2012. However, this restriction does not apply to certain specialist incandescent bulbs originally intended for professional applications.

These products come from existing stock. LightbulbCheap has been supplying these bulbs since 2010 and offers more than 200 different models.

Unfortunately, we cannot guarantee this. Based on current stock levels, we expect to continue offering our range for the foreseeable future.

We also offer a growing range of energy efficient alternatives, including LED filament bulbs.

All products are covered by the applicable statutory warranty. This means that products must perform as you may reasonably expect.

Some products may also include an extended manufacturer’s warranty. Where applicable, the warranty period is shown on the product page.

The average lifetime in operating hours is also displayed for each lamp and may vary depending on the type of lamp.

Yes. Orders can be collected from our warehouse in Nijmegen after receiving confirmation that your order is ready for collection.

Please note that products cannot be viewed, tested or purchased directly at the collection point.

Mercuriusstraat 5A
6541 BM Nijmegen
The Netherlands

Monday to Friday: 09:00 – 20:00

Yes. Our Terms & Conditions ensure safe and transparent online shopping.

Step 1: Select the products you wish to purchase, enter the desired quantity and click ”ORDER” or ”Add to Basket”.

Step 2: Go to your basket, located at the top right of the website. Here you can review and edit your order. Click ”Proceed to Checkout”.

Step 3: Enter your delivery details, choose your shipping and payment method, review your order and click ”Complete Order”.

Each product page displays current stock availability and estimated delivery times.

If all items are in stock and your order is placed before 20:30 on a working day, your order will be dispatched the same day.

If one or more items have a longer delivery time, the entire order will be shipped once all products are available. If you would prefer partial deliveries, please contact customer service

During checkout you may be able to choose a preferred delivery window.

You will also receive a tracking number once your order has been dispatched so you can follow your shipment and view the estimated delivery time.

Orders from €0.00 to €99.00: €5.99 shipping costs.

Orders of €99.00 or more: free shippin

Yes. You can collect your order free of charge from our warehouse in Nijmegen, regardless of the order value.

You will receive an email once your order is ready for collection.

The table below provides a guideline for replacing traditional incandescent bulbs with LED bulbs.

The lamp base is usually printed on your existing bulb. Simply choose a replacement with the same base type.

No.

For fluorescent tubes, the wattage determines the length of the tube. A different wattage means a different length.

For PL lamps, the base fitting varies according to wattage, so a lamp with a different wattage will not fit your fixture.

Yes. All payments are protected by SSL encryption, ensuring a secure checkout process.

You can securely pay using:

• PayPal

• Credit Card

• SEPA Bank Transfer

You may choose payment on invoice through our partner Billink, where available.

You will receive an invoice by email which must be paid within 14 days.

Service fees may apply depending on the order value.

Looking for a large quantity of lamps for your business?

Request a no obligation quotation via [email protected].

Yes.

If you enter your VAT number during checkout, VAT will automatically be deducted where applicable.

Please enter your VAT number without spaces, dots or special characters.

If your VAT number is not accepted, please contact our customer service team.

Yes.

Whether it is a garden, home or office, creating the right lighting plan requires expertise.

Our lighting specialists can assess your requirements and provide a detailed lighting plan based on modern lighting software and technical calculations.

Click the account icon at the top right of the website and select ”Create Account”.

Follow the registration process to create your customer account.

A customer account allows you to:

• Checkout faster

• Save multiple delivery addresses

• View and track your orders

• Manage your account details

Click the account icon and select ”Forgot Password”.

Enter your registered email address and follow the instructions sent to your inbox.

If you received an incorrect or defective product, please contact us at [email protected].

Include your order number, the product concerned and a description of the issue. Attaching photos will help us process your request more quickly.

We aim to respond within 2 working days.

Yes.

Products may be returned within 14 days of receipt provided they remain in their original condition and packaging.

You may inspect the product as you would in a shop, but it must not have been extensively used or installed.

Return shipping costs are the responsibility of the customer.

You can submit a complaint regarding a product or our services by contacting customer service via email, telephone or in writing.

Please note:

• You will not receive a separate acknowledgement of receipt.

• You will receive a substantive response within 5 working days.

You may also submit complaints through the European Online Dispute Resolution platform:

http://ec.europa.eu/consumers/odr/